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Customer Service Representative 4155

Impact Solutions

Overland Park, KS | Full Time

$33k-42k (estimate)

0 Months Ago

Customer Support Representative II (Monday - Friday 1 pm - 10 pm)

TreviPay

Overland Park, KS | Full Time

$38k-47k (estimate)

3 Months Ago

Customer Service Representative 4155

Impact Solutions Overland Park, KS

$33k-42k (estimate)

Full Time | Scientific Services 0 Months Ago

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Impact Solutions is Hiring a Customer Service Representative 4155 Near Overland Park, KS

This is a contract job opportunity

Position: Customer Service Representative 4155

Location:Overland Park KS

Schedule:Monday-Friday 8:30am-5:00pm

Projected duration: 3 months

Job code:CVDJP00024155

Summary:

The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service specialist is responsible for determining the clients issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both.

Job Responsibilities:

Resolve customers billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.

Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.

Refer unresolved customer grievances to designated departments for further investigation.

Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.

Skills:

Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills.

Ability to work independently and manage time.

Ability to accurately document and record customer/client information. Previous experience with computer applications, such as MS Outlook or data entry software.

Education/Experience:

Phlebotomy/specimen handling experience
1 years experience in clinical laboratory setting.
H.S. Diploma or Equivalent

High school diploma or GED preferred. 0-2 years customer service related experience required.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Scientific Services

SALARY

$33k-42k (estimate)

POST DATE

05/03/2023

EXPIRATION DATE

05/22/2024

WEBSITE

impact-solutions.co.uk

HEADQUARTERS

GRANGEMOUTH, SCOTLAND

SIZE

25 - 50

FOUNDED

2002

CEO

KEVIN ROSS

REVENUE

<$5M

INDUSTRY

Scientific Services

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The job skills required for Customer Service Representative 4155 include Customer Service, Call Center, Products and Services, Billing, Written Communication, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative 4155. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative 4155. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service Representative 4155 positions, which can be used as a reference in future career path planning. As a Customer Service Representative 4155, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative 4155. You can explore the career advancement for a Customer Service Representative 4155 below and select your interested title to get hiring information.